Pharmacy Manager

The Pharmacy Manager will provide senior operational leadership and day-to-day management for AMCE's pharmacy services across inpatient, outpatient, and specialised care areas. The role holder will coordinate clinical, operational, and supply chain pharmacy activities, strengthen medication safety and regulatory compliance, and support service growth as the department expands in scope and complexity.  This role will also serve as a key link between pharmacy leadership and frontline operational teams to ensure efficient, high-quality, and patient-centred pharmacy service delivery. Key Accountabilities/Responsibilities Operational Management and Service Delivery • Oversee the day-to-day operational management of pharmacy services across inpatient, outpatient, and specialised clinical areas. • Coordinate pharmacy workflows, workforce deployment, shift coverage, and service priorities to ensure timely and efficient service delivery. • Monitor service performance, identify operational bottlenecks, and implement improvements to strengthen patient experience and departmental productivity. Medication Safety, Clinical Governance and Quality • Promote safe, evidence-based, and patient-centred medication use across all pharmacy service areas. • Drive compliance with medication safety protocols, formulary controls, antimicrobial stewardship practices, incident reporting, and corrective action implementation. • Lead quality improvement initiatives that enhance safety, dispensing accuracy, documentation standards, turnaround time, and regulatory readiness. Inventory, Procurement and Supply Chain Oversight • Provide operational oversight for inventory management, stock availability, controlled medicines, cold-chain products, and medication storage standards. • Work with procurement, stores, finance, and clinical stakeholders to support timely sourcing, replenishment, and rational use of medicines and consumables. • Monitor stock movement, expiries, wastage, shortages, and usage trends, recommending actions to improve cost control and supply reliability. People Management, Mentorship and Succession Support • Provide direct supervision, coaching, and mentorship to pharmacists, pharmacy technicians, interns, and support staff. • Support workforce planning, competency development, roster management, performance feedback, and professional development for pharmacy team members. • Contribute to succession planning and strengthening accountability within the pharmacy team. Strategic Support and Stakeholder Collaboration • Support pharmacy leadership in implementing strategic initiatives, service expansion plans, and operational transformation priorities. • Serve as a key operational link between the Head of Pharmacy and frontline pharmacy teams, ensuring alignment, communication, and execution. • Collaborate with clinical departments, nursing, procurement, finance, quality, and operations teams to improve pharmacy service integration.