Position Description
●Oversee and manage the business
revenue of all channels and operational activities of the entire business area
under coverage (A-Z of area management).
●Customer management and retention
drive.
●Giving direct support, supervision,
and management of FTEs of the organization across areas of coverage.
●Training of FTEs (TSEs) and contract
staff [SEPs and ECs] across the business area
●Oversee activities of channel
development, channel management, and TOMA across business areas.
●Delinquency management.
●Management of business partners,
driving ROI and creating new business opportunities for the organization.
●Support HR in recommending quality
candidates for resource gap closure where necessary.
Requirements
Desired Skills and
Experience
●Channel management skills.
●Must possess a good knowledge of the
business area under coverage
●Must possess a good passion for social
enterprise and the development of people and the environment.
●Good coaching skill is very necessary.
●Good leadership and managerial skills
from previous workplaces will be an added advantage.
●Excellent people-to-people skills
●Relevant industry knowledge in
relation to the current role.
●Strong mindset for continuous
improvement and meeting or exceeding business-set targets and goals.
●Must demonstrate complete discretion
and confidentiality of business vital information.
●Must have good knowledge of computer
applications, such as MS Word, Excel, PowerPoint presentations, etc.
●The candidate must demonstrate good
problem-solving and decision-making skills.
- Locations
- Bauchi, Nigeria · Plateau, Nigeria