As a Driver, you will be responsible for performing the following tasks to the highest standards:
- Maintain a high customer service focus with guests and internal customers in mind.
- Possess a positive attitude, take responsibility and initiative to resolve issues, and communicate clearly with guests and colleagues.
- Ensure the safe transportation of guests, management, team members, and hotel property as assigned.
Assist with luggage: Load and unload guest belongings with care and efficiency.
Operate hotel vehicles in a safe, courteous, and professional manner at all times, adhering to all traffic laws and regulations.
- Greet guests warmly, assist with luggage when required, and provide a welcoming first and last impression of the hotel.
- Maintain the cleanliness, appearance, and overall condition of assigned vehicles at all times.
- Conduct daily vehicle inspections and report any defects, maintenance requirements, accidents, or incidents immediately to the Safety and Security Manager.
- Ensure that all vehicle documentation, licenses, insurance, and permits remain valid and available for inspection.
- Monitor fuel levels and coordinate vehicle servicing and maintenance schedules to ensure uninterrupted operations.
- Keep accurate records of mileage, fuel consumption, journeys, and vehicle maintenance activities.
- Ensure guest and hotel property are transported safely and securely.